How does the "Individual delivery quote" option work?
If you choose this delivery method, the shipping cost is determined individually for each order. The price depends on the delivery location, the type and weight of the goods, and any additional requirements. The quote is prepared within 24 hours on business days on average and sent to the email address provided in the order.
The quote is for informational purposes only and is non-binding – it is the customer's decision whether to accept it. Payment for the order is made only after confirmation of shipping costs, ensuring full transparency of the final price.
Delivery Time
Due to individual shipping pricing, our company strives to ensure a fast and efficient delivery process. Standard order processing time is between 3 and 7 business days from order confirmation and agreement on shipping terms.
Orders shipped using standard delivery methods, such as parcel locker or courier, are processed faster.
Customer Service Team Contact
If you have any questions about order processing times or require additional information, our customer service team is available to help.
We are available by email at shop@serwisbudowy.eu or via live chat or phone from 8:00 a.m. to 4:00 p.m.
